HP Smart Tank 7301 Troubleshooting

The HP Smart Tank 7301 is an efficient printer known to function effectively and produce high-quality prints. But, the printer will inevitably face issues from time to time. The key here is to find a solution to resolve the printer issues. For that, we have added a few simple instructions that should be followed to make sure the printer continues to function correctly.

HP Smart Tank 7301 Offline issue

Windows 10

  • Power up the Windows device and press the start button.
  • Open the Settings menu and choose Printers and Devices.
  • A list of printers will appear. Choose HP Smart Tank 7301 from the list.
  • Right-click on the HP Smart Tank and choose the mode the printer should be set on.
  • Select Set as Default from the menu. The printer will indicate that it is online.
  • Following this, restart the printer and add it to the Windows device.

Windows 7, 8

  • Power up the HP Smart Tank 7301 printer and choose the start option.
  • Open the Settings option and choose Printer and Driver.
  • Choose the HP Smart Tank 7301 printer from the list and right-click.
  • The HP Smart Tank 7301 printer should be set as the default printer.
  • On right-clicking, a pop-up menu will appear. Select the option Set as Default.
  • This will bring the printer back online. Note that the printer icon will be highlighted.
  • Restart the HP Smart Tank 7301 and continue using it again.

MAC

  • Turn on the Mac device and allow it to remain idle.
  • Make sure there is an active wireless connection the printer can connect to.
  • Check if the printer is set as the default printer. If it is not, the changes have to be made immediately.
  • Proceed further to choose the wireless connection. Check if the printer and the device are on the same connection.
  • Following this, ensure the printer driver is updated. If there is an update available, complete it.
  • Do the same for the Mac device. If there is an update available, complete it.
  • As a final step, restart the printer and the device, and it should be back online.

HP Smart Tank 7301 scanning error

Windows

  • Power up the Windows PC and check if there are any connectivity issues.
  • Ensure there is an active wireless connection that the printer can connect to.
  • The printer and the device must be connected to the same wireless connection.
  • Check for a printer driver update. If there is an update for the HP Smart Tank 7301 driver, complete it.
  • Do the same for the device as well. If there is an update for the printer software, complete it at once.
  • Restart the printer and check if the scanning error still prevails.
  • If there is, check the document settings and contact us.

Mac

  • Turn on the HP Smart Tank 7301 and the Mac device.
  • If there are any errors on the screen, make sure the errors are rectified.
  • Check if there is an active wireless connection. The wireless connection should be stable.
  • Ensure the printer and the device is connected to the same wireless connection.
  • Restart the HP Smart Tank 7301 printer. Remove the power cord from the printer and then from the power supply.
  • Allow it to remain idle for a few minutes and connect the printer.
  • If the issue continues, ensure the document settings are accurate before scanning.

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HP Smart Tank 7301 printer driver unavailable

  • If the printer and the device are turned on, begin by restarting them.
  • Allow it to remain idle and connect the printer and the device back on.
  • Ensure an active connection that the printer and the driver can connect to.
  • Check the HP Smart Tank 7301 printer driver. If there is an available update, complete it at once.
  • Do the same for the device as well. Make sure the device is updated at once.
  • If there continues to be an error after the update, remove the printer driver.
  • Uninstall the printer driver and download the HP Smart Tank 7301 printer driver.
  • Download the HP Smart Tank 7301 driver from the website and complete the installation.

HP Smart Tank 7301 printer Will Not Connect to Wi-Fi

  • Power up the HP Smart Tank 7301 printer and the wireless router.
  • Ensure the connection is active and stable. It should work at the required speed.
  • Connect the printer to the wireless connection using the WPS push button method.
  • If the connection is not taking place, restart the printer and the device.
  • Restart the HP Smart Tank 7301 and the wireless connection.
  • Remove the power cord from the printer and allow it to remain idle for a few minutes.
  • Press and hold the power button on the wireless router and wait for all the LED lights to be turned off.
  • Power up the HP Smart Tank 7301 printer and wireless router. Establish a connection with the printer once again.

HP Smart Tank 7301 Print Jobs Stuck in Queue

Windows 10- Delete job files and restart

  • When the device shoots a print command to the printer, there could be an issue.
  • To rectify this error, the ongoing print jobs should be removed.
  • Click the printer icon visible on the right bottom corner of the screen.
  • It will give you a list of print jobs to be printed.
  • Select all the files, and delete them.
  • Restart the HP Smart Tank 7301 printer and continue to use it.

MAC – Restart the router and printer

  • If the device and the HP Smart Tank 7301 are already powered up, restart it.
  • Move over to Mac and choose the Apple icon and scroll further down.
  • Restart it by choosing it. The device will automatically switch off.
  • Move over to the printer and press and hold the power button down.
  • This will allow the HP Smart Tank 7301 printer to restart.
  • Give the printer and the device a few minutes to power up again.

HP Smart Tank 7301 Printer can only print black

Check for driver issue

  • Check if there are any alerts on the printer. If there is, rectify it immediately.
  • Ensure an active wireless connection that the HP Smart Tank 7301 can connect to.
  • Move over to the Settings app and make the HP Smart Tank 7301 the default printer.
  • Check the printer driver. If an update is available, the printer driver will have to be updated at once.
  • Following this, the same has to be done for the device. It has to be updated.
  • If the issue continues with the printer and the device, uninstall the HP Smart Tank 7301 driver and complete the installation.