HP Smart Tank 7001 Offline issue
Windows 10
- Open your Windows PC and navigate to the start button.
- Tap on the start button and search for the settings menu.
- Choose devices and tap on the devices and printers menu to continue.
- Now, get a list of connected printers to pick your Smart Tank 7001 printer.
- Right-click on your printer model and choose the “Set as default” menu.
- Reboot your printer and add it to your Windows 10 PC.
- Assign a print task and check if your Smart Tank printer model is active.
Windows 7, 8
- Power up your Windows PC and check if your Windows is running in an updated OS.
- Else, upgrade the Windows OS, go to the start menu and choose settings.
- Pick devices and printers menu to get a list of connected printer devices.
- Choose your Smart Tank 7001 printer and right-click on it continue.
- Select the “Set as default” menu and reboot your Smart Tank printer.
- Now, affix your HP printer to the Windows PC and continue to assign print tasks.
MAC
- Power up your MAC and wait for your MAC PC to switch idle and active.
- Now, check the network stability of your router and check if it is buffer-free.
- Else, remove the power cord to shut down your access point near the printer.
- Now, reconnect the power cord to activate the router and go to the printer.
- Reboot your Smart Tank 7001 printer and place it near the router.
- Next, connect your printer to the router and visit the MAC PC.
- Reboot your MAC and tap on the Apple menu to choose system preferences.
- Now, pick the printers and scanners menu to find your Smart Tank printer.
- Right-click on your Smart Tank 7001 printer and tap on the “Set as default” icon.
- Now, assign a test print task and check if the Smart Tank printer is active.
- If the printer still remains offline issue, reinstall the HP Smart tank 7001 Driver.
HP Smart Tank 7001 scanning error
Windows
- At first, check if your Windows PC is out of connectivity and software issues.
- Next, check the network stability and active printer status.
- If the network signal is weak, reboot your router.
- Now, carry out the Wi-Fi setup steps and connect it to your printer.
- Go to the control panel settings of the Smart Tank 7001 printer and click setup.
- Choose wireless test report and click on the print report button present.
- Else, tap on the Wi-Fi button to check the wireless network stability.
- You can also get a Wi-Fi report by tapping on the information and Wi-Fi button.
Mac
- Switch on your Smart Tank 7001 printer and the MAC PC first.
- If you find an error prompting on the MAC screen, shut down your MAC.
- Now, remove the power cord to shut down the Smart Tank 7001 printer.
- Now, switch on your MAC PC and wait for your MAC system to turn idle.
- Next, turn on your Smart Tank printer and assign a test scan job.
- Pick a file you need to scan and place it on the scanner glass facing upwards.
- Now, choose scan settings and pick a scan format and scan destination.
- Tap on the scan button and wait for the Smart Tank printer to complete scanning.
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HP Smart Tank 7001 printer driver unavailable
- At first, boot up your PC and go to the programs and features menu.
- Now, pick the devices and printers menu to get a list of available printers.
- Choose your Smart Tank printer model from the list of printers and right-click on it.
- Click remove/uninstall to delete your printer model from the PC.
- Now, go to the driver menu and search for your Smart Tank printer drivers.
- Choose all the drivers you need to delete and click the uninstall button.
- Now, click yes to remove all the drivers and go to an official HP website.
- Find your printer model and download a compatible Smart Tank 7001 driver.
- Install the driver and connect your Smart Tank printer to the PC.
- Now, assign a print task and check if the driver is reliable and accepts print jobs.
HP Smart Tank 7001 printer Will Not Connect to Wi-Fi
- At first, switch on the HP Smart Tank 7001 printer, PC, and router.
- Now, check if your Smart Tank 7001 printer has a wireless connection.
- Connect your PC to the same Wi-Fi and check if your printer and PC are compatible.
- Now, set up your printer, install cartridges, and stuff printing sheets into it.
- Fix your Smart Tank printer close to the router and follow the Wi-Fi setup steps.
- Tap the WPS button on the control panel of your Smart Tank 7001 printer.
- Now, click the WPS button on the router and tap yes to connect.
- Else, download an HP Smart App and add your Smart Tank printer to it.
- Tap on the Wi-Fi button to connect your printer to a wireless network.
HP Smart Tank 7001 Print Jobs Stuck in Queue
Windows 10- Delete job files and restart
- Get a print file on Windows once you assign a print task.
- Delete the file if you find any error in it to continue.
- Save all the works on your Windows and reboot it.
- Now, tap the start button and pick the devices and printers option.
- Choose your printer model and click the printer spooler icon.
- Reboot your Windows and assign a print task now.
MAC – Restart the router and printer
- Tap the power button or remove the power cord to shut down the router.
- Now, remove the power cord and USB cable to shut down the Smart Tank printer.
- Reboot your Smart Tank 7001 printer and reconnect the USB cable.
- Now, reconnect the power cord to switch on the router and place it near the printer.
- Check if the network signal is stable and connect your PC and printer to it.
- Assign a test print task and check if online printing is simple.
HP Smart Tank 7001 Printer can only print black
Check for driver issue
- Check if your Smart Tank 7001 printer is multifunctional.
- Now, get a self-print test report from the control panel settings of your printer.
- Click on the Settings icon and go to the setup menu present.
- Next, choose the print report icon and pick your Smart Tank printer model.
- Now, click the self-print test report button and get a print report.
- Else, download an HP Smart App and register your printer model.
- Now, tap on the print report icon and get an instant self-print test report.