HP Smart Tank 675 Troubleshooting

Troubleshooting is the place to easily clear your HP Printer-related issues and concerns with simple & instant solutions. Utilize the platform for the best and start using the printer with full-fledged and active mode for effortless & quality printing work. Use the given steps to overcome the HP Printer related issues and requirements.

HP Smart Tank 675 Offline issue

Windows 10

  1. First, you need to turn ON the active windows 10 system and choose the Devices option from the Printers & Scanners option using the search tab.
  2. If the column is checked- uncheck and Allow Windows Manage My default printer.
  3. Make use of the Manage option after choosing the needed HP Printer from the list of products.
  4. Utilize the upcoming screen option and hit the Set as Default option from the Manage your device tab.
  5. Attempt the reboot process and wait till the printer gets restarted.
  6. Wait for the printer’s online status. Still not seen, contact our team for instant support.

Windows 7, 8

  1. Initially, connect through the Run tab and type Devices on the windows search tab. Here, you need to select the Printers & Scanners option.
  2. Then, utilize the list of products list on the upcoming page to pick the printer product.
  3. You need to pick the HP Smart Tank 675 printer and just right-clicking it.
  4. Further, choose the option- set as default. Now, move-on with the print work by selecting the required product.
  5. Other\wise, just right-click and pick the option Set as printer online.


Using the network printer connection:

Note: obtain the stable network and power connectivity before proceeding with the procedure.

  1. Initially, restart the printer and wait for the startup procedure to be done.
  2. On the next step, wait until the printer restores its network. Still, you can’t restore- proceed further.
  3. Close all the background running applications using the network.
  4. Further, you need to unplug the power cords from the individual ports of the printer & router and wait for a few seconds.
  5. Then, relax till the active connection once you plug them again to the respective ports using the HP Manual provided.
  6. On the other hand, use the Apple icon and prefer the System Preferences option to proceed next.
  7. Further, choose the Printers and Scanners, Print & Fax, or Print & Scan to acquire the list of printer names.
  8. You need to pick the required HP printer from the Printer names and choose- Open Print Queue.
  9. Otherwise, use the option-Set as printer online after picking the printer name from the list.
  10. Yet you don’t find the printer active, use our technical team support.

HP Smart Tank 675 scanning error


If at all you come across the scanning error on the printer’s display, you need to proceed with the following steps given below. Try to utilize the HP Official support & HP Manual to locate certain accessories and setup.

  1. First, get the printer to the active state and inspect whether the Wi-Fi light on the printer control panel is active. Or else, restrict the VPN connection.
  2. Note: If you happen to notice the blue light on the printer control, you have to press the Wi-Fi button to bring it to the Wireless status active. If the blue light starts to blink, the wireless is active with no internet.
  3. Confirm with the test print work and use the options- Wireless menu>setup icon>Print reports> wireless print report for the touch screen printer control panel.
  4. Finally, access through the options Wi-Fi button>Information button. At the same time use the Wi-Fi button and black button.


Prior, you need to restart the printer & computer to start the below step-wise.

  1. If you have turned on the multiple chats, first close all the devices and get through the needed single device.
  2. Then, turn off the desired printer using the power button and unplug the power cables from the default ports.
  3. Turn ON the printer and wait for the active status.
  4. Select the NO option to disable all the opened chat errors. If not, continue with the further steps. Then, try to restart the system and start-up with the new chat to start the access.

Get in touch with our technical team when you face any issue with your new 123.hp.com/setup and installation. Contact us for assistance with downloading and installing printer drivers in a matter of minutes.

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HP Smart Tank 675 printer driver unavailable

  1. First, reboot. Then, try to uninstall & reinstall the printer software.
  2. Verify the network connection prior. If the network issues are noticed, then proceed below.
  3. You need to safely unplug the connected USB cables from the printer setup devices.
  4. Then, turn ON the windows system and choose the Programs & Features.
  5. With the help of available product names, prefer the HP Smart Tank 675 printer and tap uninstall option.
  6. Access through the Devices & Printers option. Proceed with the provided list of names and right-click to the essential one to pick uninstall or delete option.
  7. Open the Run command by using the Windows + R key.
  8. Connect through the search tab and enter printui.exe /s and give an ok option. Hit the driver tab and find the desired driver to remove.
  9. Confirm with the remove button and give ok.
  10. Proceed with the Print Server Properties and pick Apply> OK.
  11. Move-on with the Devices & Printers option and access through the Run command to enter c:/program data.
  12. Give ok option. Connect through the Driver folder to delete all the printer-related files & folders.
  13. Finally, attempt restart procedure.

HP Smart Tank 675 printer Will Not Connect to Wi-Fi

  1. Initially, you need to turn ON the printer and system. Eventually, connect those devices to the same wireless network access.
  2. Then, you need to get a stable and protected network status to access the next step in the troubleshooting process.
  3. To get the active wireless setup connection, carry out the given steps correctly.
  4. Get the printer devices like a wireless router, system devices are active.
  5. Look whether the ink cartridges requirements are appropriate and input tray as well. Access through the HP Manual for proficient First-time printer setup support.
  6. Try to place the active printer nearby the system to obtain the full router’s signal coverage.
  7. Bring the HP Smart Tank 675 printer to an active state and find the WPS button on the router.
  8. If you find the router doesn’t support the WPS button, try using the HP Smart app to connect.
  9. Go to the printer’s backside and hold the wireless button & power button instantaneously.
  10. On the other hand, go nearby the wireless router and Press & Hold the WPS button.
  11. You need to relax for at least 3-5 seconds.
  12. Finally, wait and start the function using the WPS configuration message.

HP Smart Tank 675 Print Jobs Stuck in Queue

Windows 10- Delete job files and restart

  1. Whenever the printer assigns print work, the system will generate a windows file to save those printed files individually. At a certain time, you can see the file gets corrupted. To reset, you need to reset the print jobs manually.
  2. If you see any running printing work, stop or pause. This is to escape from the print errors.
  3. Proceed with the troubleshooting by using the Start menu and choosing the windows button or Windows + S on the system keyboard.
  4. Move-on with the service.msc using the search tab and tap enter key.
  5. Make use of the Service list and choose the Print Spooler option. Then, you have to prefer the Restart the service or Restart button.

MAC – Restart the router and printer

  1. Note: If you have selected this method, you will be temporarily disconnected/disabled the network or internet connection. Now, it’s time to proceed next.
  2. Then, switch off the wireless router by unplugging the power cords or using the power button.
  3. Unplug the connected/default USB or Ethernet cords connection safely.
  4. Use the HP Manual and connect the respective power cords and eventually to the router to get the active network status by light on the display. Switch ON the printer device to attempt the trial print work.

Note: Here, you need to momentarily disconnect the printer & system using USB or Ethernet to initiate the wireless printing.

HP Smart Tank 675 Printer can only print black

Check for driver issue

  • First, you must ensure the printer for its physical damage or other than that. Which may disturb while printing work.
  • See the printed test print report and do the self-test page to confirm the printer function.
  • Printers with touchscreen or Menu: Proceed using the options Settings or Setup menu>Tools or Report> Print quality report.
  • Printers without touchscreen: Move-on with the option- Choose the required document on printing test pages. Modify the needed printer keys and receive the guidelines on the on-screen.
  • At last, use the HP Smart app and connect through the desired printer image on the home page to prefer the Print reports> Print quality report.
  • Alternatively, use the HP Support page and move on with the Printer setup to install the HP Smart Tank 675 Driver.