Offline Problems with the HP Officejet Pro 9015e
Windows 10
- Turn ON the HP Officejet Pro 9015e printer and ensure whether the printer is under the default printer.
- Try to reset all the printer settings to default or recommended options.
- Then, access through the Windows device’s control panel and choose the Printers & Scanners to modify the needs.
- From the list of scanned printer names on your windows, choose the HP Officejet Pro 9015e printer name.
- Hit the Manage option and get into the page it redirects.
- Finally, prefer the “Set as default,” and hit the Apply option to save the changes.
Windows 7, 8
- Connect through the provided directive to get relief from the Offline errors.
- Then, hit the Windows button and pick the control panel. On the next page, prefer the Printers & Scanners option.
- Now, the devices that are registered to the Windows 7 or Windows 8 device will show up on the screen.
- Once you see the printer showing offline, disable to online using the appropriate settings.
- Further, choose the required printer and right-click to view more options.
- To the end, prefer the “Set as Default” printer and apply the changes.
Mac
- Initially, turn ON the printer by pressing and holding the power button for a few seconds.
- Press and hold the router’s power button until the device turns ON with a flashlight.
- Let all the devices be idle for a few seconds and operate further.
- Press the power button of the HP Officejet Pro 9015e and the Wi-Fi router time to turn Up.
- Operate through the system settings and hit the System Preference >> Printers & Scanners.
- Make use of the list of available printer names, and pick the desired one.
- Prefer the – HP Officejet Pro 9015e from the list.
- Then, make sure the printer’s network is active and uninterrupted.
- Further, carry out using the other basic needs of the HP Officejet Pro 9015e printer.
- Still, if you find the printer showing the offline error, try to reinstall the HP Officejet Pro 9015e Driver.
Error Scanner HP Officejet Pro 9015e
Windows
- Confirm the wireless connection is active between the devices to proceed next.
- Make sure the internet speed is stable and non-oscillating.
- Try to connect the printer and devices to the same network connections.
- If you want an alternative connection, try to configure the HP Officejet Pro 9015e.
- Open the active HP Officejet Pro 9015e printer-related drivers whether it has been updated or not.
- Yet, you find difficulties in handling the scanning issues, try to uninstall the driver OS.
Mac
- You can expect this type of error for an outdated driver or network-related issues.
- First, you have to safely remove the HP Officejet Pro 9015e printer connection and turn it ON.
- Now, the printer will automatically turn ON and reset.
- Confirm with the flawless wireless connection and make sure the printer and the device are to the similar wireless setup arrangements.
- Use the appropriate system settings and ensure the printer driver needs.
- Uninstall the driver, once you find the same issue on your HP Officejet Pro 9015e printer.
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HP Officejet Pro 9015e printer driver unavailable
- Ensure the driver is active and hit the devices and printers menu to find your HP Officejet Pro 9015e printer.
- Next, Right-click on your printer’s name and choose the firmware section.
- Try to mark all the outdated drivers and tap on the uninstall button.
- Give Yes to delete all the drivers and remove the OS. Bring the PC to the active state and open the browser using the active internet support.
- Search for the support page of the official HP website and specify the printer model.
- Hit the driver menu to install the latest Officejet Pro 9015e driver.
- Connect through the devices menu to include the printer in the system.
HP Officejet Pro 9015e Won’t Connect to WiFi
- To begin with, switch ON the desired HP Officejet Pro 9015e printer.
- Make sure the internet works at a stable speed and is active enough to proceed next.
- Look whether the Wi-Fi router is compatible with the HP Officejet Pro 9015e printer. Then, try to restart them.
- Connect through the HP Officejet Pro 9015e to pick the wireless icon.
- Prefer the needed Settings option and select the wireless setup wizard.
- Pick the needed network name from the list shown and enter the network credentials properly.
Print Jobs Are Stuck in the Queue
Windows 10- Delete job files and restart
- On the system settings, find the desired printer icon on the device. Drag to the bottom right of the screen.
- Choose the displayed pop-up screen with all the required current print jobs.
- Mark and select all the print jobs and carry out the procedure to remove them.
- Remove the current print work and restart once.
- Much later, switch ON the HP Officejet Pro 9015e after modifying the essential changes and continue to use the printer.
- Reset the printer setup once.
Mac – Restart the router and printer
- Try to complete the previous printing work by saving properly.
- Go with the given below guidelines and finish the troubleshooting process
- Being with the active printer setup, unplug all the power cables.
- Let be at rest for a few minutes and connect them back using the HP Manual support.
- Try to restart all the printer devices.
- Now, initiate the network and other setup settings.
HP Officejet Pro 9015e Printer can only print in black and white
Check for driver issue
- This error is mainly due to some driver-related issue or concern.
- Open the system’s control panel and right-click to upgrade the driver.
- Still, if you find the issue, try to uninstall the driver using the latest version.
- Restart the system once.
- Use the appropriate keys to download the latest driver OS using the HP support website.
- Add the printer to the installed OS and start the printing work.