HP Officejet 3830 Troubleshooting

Windows

Are you facing a scanning error in HP OJ 3830 printer while printing files from a Windows device? If yes, then solve it using the set of instructions given below:

• Switch ON the Windows device and ensure that the device has no problem.
• Check the Windows computer and confirm to have a secure internet connection.
• Search and download the installation file of HP Print and Scan Doctor on the device.
• Now, run the installation file on the computer and move on with the wizard steps.
• Finish HP Print and Scan Doctor installation and open it.
• A Start button will be on the screen, click on it.
• When you see the HP 3830 printer name on the screen, choose it.
• Choose the Fix Scanning button and wait for the resolving process to finish.
• Finally, try to scan files from the Windows device using HP 3830 printer.

If still, you face the same problem, feel free to call us.

Mac

If you see a scanning error with HP Officejet 3830 printer, then you can solve it easily. For this, you have to follow the set of procedures listed below:

• ON the preferred Mac operating system and confirm it does not have any issue.
• Check the internet connection of the device and ensure it is active.
• Search and save HP Smart App setup file on Mac operating system.
• Open the saved HP Smart App setup file on the computer.
• Carry on with the wizard instructions and finish the HP Smart App setup process.
• Access the HP Smart App on the computer and choose the Add Printer option.
• Use the on-screen procedure and add the HP 3830 printer.
• Select your Printer; go for the Printers section and select- Diagnose & Fix.
• Click on the Start button and wait for the resolving process to finish.

Feel free to reach our tech support team for more technical support.

HP Officejet 3830 printer driver unavailable

What if HP Officejet 3830 driver is not available on the computer? Don’t know. Here is the simple procedure for fixing this problem:

• Move on to the desired computer and ON it.
• Now, confirm that the computer’s internet connection is accurate.
• Search for the suitable HP Easy Start driver installation file.
• When you find the file, download it properly on the computer.
• Access the HP Easy Start driver file and choose the Scan Now button.
• When you see the update option near your printer name, choose it.
• Off the wireless router and HP Officejet 3830 printer.
• After that, off the connected operating system.
• Remove the power cable connected to the OJ printer and computer.
• Now, you have to wait for a few seconds, connect the power cable to the printer.
• Then, connect the other end of the power cord to the computer.
• ON the wireless router, HP Officejet 3830 printer, and computer.
• Lastly, try to print a file.

Call our tech support team for more guidance.

HP Officejet 3830 printer Won’t Connect to WiFi

The HP OJ 3830 printer might fail to connect with the computer Wi-Fi network. Now, for connecting the printer to the Wi-Fi network, use the below-listed procedure:

• Switch ON the HP Officejet 3830 printer and access its control panel.
• A setup option will be on the printer, choose it.
• Select the network settings menu and choose the wireless settings option.
• Access the wireless setup wizard on the OJ printer.
• Now, multiple Wi-Fi networks will be on the HP 3830 printer.
• Choose your desired Wi-Fi name on the OJ 3830 printer.
• Proceed with the wireless setup instructions given on the screen.
• When the screen prompts, provide the Wi-Fi security code.
• Finish HP Officejet 3830 wireless setup as per the wizard steps.
• Access the file you need to print and open it on the computer.
• Select the menu- File and choose the Print option.
• After that, change the Print settings as per the requirements.
• Select the button- Print and the printer will deliver the print.
• Finally, print a document.

Contact our tech support team for additional information.

Windows 10- Delete job files and restart

Sometimes you face print jobs stuck problems with the HP 3830 printer. To solve this, solve the instructions given below:

• Initially, access the computer and ensure it is properly activated.
• Save and close the documents on the computer.
• Now, move on to the keyboard and press (Windows and S) keys.
• A search bar will be on the computer screen.
• Enter “service.msc” on the search bar and continue.
• You will see the Print Spooler option, click on it.
• After that, restart the computer and wait for the process to finish.
• The HP Officejet 3830 printer will begin functioning.

Contact our customer care executive for detailed information.

MAC – Restart the router and printer

While printing with HP 3830 printer from Mac device, sometimes you may come across print jobs stuck problem. Now, the method to resolve this printer problem is:

• To start with, access the desired wireless router.
• Press the router power button and do not leave it until it gets properly switched off.
• Remove the power cable connected to the wireless router.
• Now, go to the HP Officejet 3830 printer power button.
• Press the power button and do not leave until the printer deactivates.
• Disconnect the power cable from the HP 3830 printer.
• Now, you have to wait for some time and plug in the power cable to the printer.
• Plugin the power cable to the router & computer and activate all the devices.

If you need any clarification on this method, contact our customer support experts.

HP Officejet 3830 Printer can only print black

Sometimes HP OJ 3830 printer delivers only black prints. In such a situation, use the below instructions and solve it.

• To start with, open the HP 3830 printer ink cartridge slots.
• Take out the ink cartridges inserted into the cartridge slots.
• Check the ink levels in the cartridges and ensure it is accurate.
• If the ink level is not accurate or cartridges have any problem, remove them.
• Get proper ink cartridges and confirm it has accurate ink level.
• Install the new ink cartridges into the OJ 3830 cartridge slots.
• Close the HP OJ 3830 ink cartridge slots properly.
• After that, move on to your computer and open a document on it.
• Select the file menu and choose the option- Print.
• Now, the wizard will ask to adjust the Print settings, adjust them as per the requirements.
• Remove the checkmark from the option “Print in Grayscale”, if there is a checkmark.
• Select the OK button and print a document.
• When you get the print, check and confirm the problem is clearly resolved.

Call us if you have any queries or need clarification on this procedure.