HP Envy Inspire 7955e Troubleshooting

Troubleshooting an HP Envy Inspire 7955e printer is simple. Follow the instructions listed below to keep your printer active and error-free. Keeping your printer error-free will get your quality printouts on time. We have listed the all-new troubleshooting guidance for all printer problems. Resolve printing problems and print files from wherever you are and at any time. HP Envy Inspire will do miracles with the many print features it contains.

HP Envy Inspire 7955e Offline issue

Windows 10

  • Power up your Windows PC and tap on the “start” icon to choose settings.
  • Click on the devices and printers menu and search the Inspire 7955 printer.
  • Right-click on your Envy Inspire printer and click the “set as default” icon.
  • Now, click yes to confirm the process and tap continue.
  • Reboot your HP Envy Inspire 7955e printer and the PC.
  • Assign a print task and check if your Inspire printer is active.

Windows 7, 8

  • Always check if the installed driver is the default driver in your PC.
  • Else set the installed Envy Inspire 7955e driver as the default driver.
  • Now, check if your Envy Inspire is active and not put to sleep.
  • Go to the devices and printers menu and select your Inspire 7955e printer.
  • Click on the “set as default” menu and tap yes to confirm.
  • Now, reboot your printer and PC and assign print jobs of your desire.


  • At first, consider turning on your MAC and wait for it to turn active or idle.
  • Go to your HP Envy Inspire 7955e printer and check if it has stable Wi-Fi.
  • Now, reboot your router and place your HP printer within the network area.
  • Remove the power cord or tap on the power button to shut down your router.
  • After 10 seconds, reconnect the power cord and turn on the router.
  • Now, disable the network activities and power up your MAC PC.
  • Click on the Apple menu and go to the system preferences to pick your printer.
  • Check the print queue and delete all the old print jobs.
  • Now, add your HP Inspire 7955e printer to the MAC PC and print.
  • If the offline problem still exists, uninstall and reinstall theĀ HP Envy inspire 7955e Driver.

HP Envy Inspire 7955e scanning error


  • Check if your Windows PC is away from connectivity problems and scanning issues.
  • Now, check if the network connectivity of your Inspire printer is stable.
  • Reboot your printer if the network signal is with buffers.
  • Follow the steps listed on-screen to affix your HP Envy Inspire 7955e to Wi-Fi.
  • Now, go to the settings menu on the control panel and tap on reports.
  • Click on the network report and tap on the print report menu to get a printout.
  • Else, tap on the Wi-Fi and information button to get a wireless test report.


  • Switch on your MAC PC and the HP Envy Inspire 7955e printer.
  • If you see an error on the MAC screen, switch it off.
  • Also, shut down the printer by removing the power cord or clicking the power icon.
  • Reboot the MAC and wait until your MAC PC turns idle and active.
  • Reinstall the power cord and wait for your Envy Inspire 7955e to turn on.
  • Now, assign a scan job to your HP Inspire printer from the MAC PC.
  • Place a document on the scanning glass facing upwards and choose scan settings.
  • Choose a scan format and a destination to save the scanned documents.
  • Click the Scan button and wait for Envy Inspire to complete the task.

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HP Envy Inspire 7955e printer driver unavailable

  • Power up your PC and go to the programs and features menu.
  • Now, choose the devices and printers menu and view a list of available printers.
  • Choose your Envy Inspire printer model and right-click on it.
  • Tap on the firmware menu and view all the available printer drivers.
  • Choose an outdated driver you need to uninstall and tap on the remove button.
  • Click yes to confirm and wait for the HP drivers to uninstall from your PC.
  • Now, go to an official website to download and install an updated driver.
  • Assign print tasks and check if your printer and driver are compatible.

HP Envy Inspire 7955e printer won’t Connect to WiFi

  • At first, look at whether you have turned on your printer, PC, or router.
  • Now, connect your printer, PC, or smartphone to the same router.
  • Look at whether your printer is compatible with the PC and the smartphone.
  • Check if you have set up your printer without hassles or errors.
  • Next, install genuine HP-recommended ink cartridges and printing sheets.
  • Now, look at whether your Envy Inspire and router have a WPS button.
  • Tap the WPS button on the printer and go to the router within 2 minutes.
  • Tap the WPS button on the router and tap yes to connect to Wi-Fi.
  • Else, install an HP Smart App and connect your printer to Wi-Fi with it.

HP Envy Inspire 7955e Print Jobs Stuck in Queue

Windows 10- Delete job files and restart

  • Assign a print task from Windows PC and view a file generated against it.
  • If you see an error in the files, delete the print job assigned.
  • Reboot your PC after saving all the ongoing tasks on your PC.
  • Now, go to the start menu and select your HP Envy Inspire printer.
  • Tap on the printer spooler menu and go to the reboot option.
  • Tap on it to wake up your PC and wait for it to turn online.

MAC – Restart the router and printer

  • Turn off the router by removing the power cord or tapping the power icon.
  • Now, turn off your Envy Inspire printer by disconnecting the power cord.
  • Connect the USB cable and power cable to restart your HP Envy printer.
  • Restart the router and check if your router is free from buffers.
  • Now, connect your Inspire 7955e printer to the router.
  • Assign a print task and check if the router and network signal are stable.

HP Envy Inspire 7955e Printer can only print black

Check for driver issue

  • At first, you will have to check if your Envy Inspire 7955e printer is multifunctional.
  • Now, continue to take a self-print test report or a color copy.
  • Get a self-print test by following the set of instructions listed below.
  • Go to the settings icon and choose setup to pick tools and reports icon.
  • Pick the print quality report and follow the steps listed on-screen.
  • Pick your Envy Inspire printer model and click on the print quality report.
  • You can also get a quality test of your printer from the HP Smart App.
  • Select your printer and go to the reports menu on the HP Smart App.
  • Tap on the test print quality and check if your printer is reliable.