HP Envy 6055 Troubleshooting

The HP Envy 6055 is an efficient printer that works well, but there are times the printer faces issues that will need to be resolved. These changes can be made to the printer by following a few instructions. Follow the below instructions to resolve common HP Envy 6055 printer issues.

HP Envy 6055 Offline issue

Windows 10

  1. Power up the HP Envy 6055 printer and check its status.
  2. The wireless connection should be active and stable with the printer near the router.
  3. Restart the wireless connection if needed, and restart the device.
  4. Ensure the printer is set as the default printer.
  5. Make the change on the device control panel of the Windows 10 device.
  6. Finally, check the HP Envy 6055 driver for an update. Complete the available update.

Windows 7, 8

  1. Turn on the HP Envy 6055 printer and the Windows device.
  2. Move over to the printer to check if the connection is active.
  3. Check if the printer is set as the default printer. Open the control panel.
  4. Choose Printers and Devices. Locate the HP Envy 6055 printer.
  5. Right-click and choose Set as Default and apply the change.
  6. Restart the HP Envy 6055 printer and continue using it.

Mac

  1. Turn on the HP Envy 6055 printer and the Mac device.
  2. Ensure the printer is connected to a wireless connection.
  3. Make a few devices setting changes to resolve the HP Envy 6055 offline issue.
  4. Click the Apple icon and choose System Preference followed by Printers.
  5. Locate the HP Envy 6055 printer from the list and access the options.
  6. Choose Set as Default and the printer will be brought back online.

HP Envy 6055 scanning error

Windows

  1. Power up the HP Envy 6055 printer and check if the issues are still indicated.
  2. Ensure the scanner bed is clear and there is no debris on the device.
  3. Check if the printer is connected to an active wireless connection.
  4. Ensure the document is placed accurately on the scanner.
  5. Check the internal settings while scanning the document.
  6. Contact us for further assistance to resolve the HP Envy 6055 scanning issue.

Mac

  1. Power up the HP Envy 6055 printer and the Mac device.
  2. Ensure the HP Envy 6055 printer scanner driver is updated.
  3. Check if the HP Envy 6055 printer is connected to a wireless connection.
  4. Reset the printer and check if the scanning error is still indicating.
  5. Ensure the internal settings while scanning the files are accurate.
  6. Choose the right format while scanning documents.

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HP Envy 6055 printer driver unavailable

  1. Power up the HP Envy 6055 printer and allow it to remain idle for a few minutes.
  2. Reset the HP Envy 6055 printer to resolve the underlying issue with the printer.
  3. Remove the power cord from the rear end of the printer and reconnect it in a few minutes.
  4. Ensure the HP Envy 6055 printer driver has an update available.
  5. If there is an update available, complete the update process of the HP Envy 6055 driver.
  6. If the issues continue to prevail, reinstall the HP Envy 6055 printer driver.

HP Envy 6055 printer won’t connect to WiFi

  1. Turn on the HP Envy 6055 printer and check the wireless connection.
  2. Make sure the wireless connection is active and stable.
  3. To resolve the wireless issues, restart the wireless router.
  4. Press and hold the power button down until the router is turned off.
  5. Turn the router back on and connect the printer to the connection using the WPS button.
  6. The printer will be connected back online to the wireless connection.

HP Envy 6055 Print Jobs Stuck in Queue

Windows 10- Delete job files and restart

  1. To remove existing jobs, click the printer icon on the device.
  2. It can be located on the bottom left of the screen. Click and open the icon.
  3. Select all the print jobs, right-click, and choose delete.
  4. To restart the HP Envy 6055 printer, press and hold the power button.
  5. The printer will turn off and it will power back online.
  6. Continue to give a test print to complete the connection.

MAC – Restart the router and printer

  1. Move over to the router and locate the power button at the rear.
  2. Press and hold the power button down and ensure all the LED lights go off.
  3. Allow the router to be turned off and then power it back online.
  4. Move over to the printer and press and hold the power button down.
  5. The HP Envy 6055 printer will be turned off and it will power back on.
  6. Connect the HP Envy 6055 printer to the wireless connection.

HP Envy 6055 Printer can only print black

Check for driver issue

  1. Do a full check to ensure there is no printer driver issue.
  2. Check if there is an update available for the HP Envy 6055 driver. Complete it.
  3. The driver can be updated from the HP official support website.
  4. If the issue continues even after the printer driver has been updated, reinstall the driver.
  5. Uninstall the HP Envy 6055 driver from the Windows or Mac device.
  6. Open the HP Support website and download the HP Envy 6055 printer driver.