HP Envy 5643 Troubleshooting

Do you have any sort of trouble on running your HP Envy 5643 printer? Relax, we have a cluster of solutions to overcome the troubleshooting part. Connect through the given step-wise to simply overcome any sort of troubleshooting on your HP Envy 5643 printer device.

HP Envy 5643 Offline issue

Windows 10

Turn ON the Windows to get started with the start menu >devices option.
Connect through the Printer and scanner’s menu > right-click to the default status via drop-down options.
Make use of the next screen to know the details using the “Let Windows manage my default printer”.
Connect through the available printer names to pick the required Envy 5643 printer model.
Then, connect through the Manage option > Set as the default option.
To the end, ensure whether the HP Envy 5643 printer gets it back to online mode.

Windows 7, 8

Check whether the system is under the default settings option.
Then, you need to download the required driver and put all the system settings to the default options.
Now, look at whether the printer shows online status or not. If not, use the below steps.
Use the Devices menu > Devices and Printers option.
From the list, choose the desired HP Envy 5643 printer.
Confirm with the options like- Set as the default option and try to restart the complete printer setup.
Do assign the print job and start the HP Envy 5643 setup.

MAC

Try to Restart the entire printer and check for the printer-related settings.
Confirm with the advanced Wi-Fi options and restart the wireless router.
Exit all the background applications to proceed next.
Carefully, eradicate all the power cables from the wireless router and leave it to stay idle for a few seconds.
Support through the HP Envy 5643 Manual and do the printer setup.
Do the Network Configuration test page.
Then, you need to Reboot the MAC and let it turn to an active state by itself.
Connect through the Mac system and operate through the Apple icon > system preferences option.
Choose the Printers and Scanners menu to get the list of available printer names.
Now, choose the desired HP Envy 5643 printer and Run the print queue menu.
Get the list of available printers’ names and choose the desired one by clicking it.
If needed, you can pause or stop the running procedure and have a look at the document direction.
Finally, pick the document to be printed and assign the print work using the HP Envy 5643 printer.

HP Envy 5643 scanning error

Windows

If you suspect any driver-related issues, you can get this type of error on your printer.
Check whether the Wi-Fi light is actively glowing on the printer panel.
Make sure the connected network is stable & active.
On the next step, use the options like wireless icon > setup menu.
Then, you need to use the print reports menu > wireless test report.
You can press & hold the Wi-Fi button if you don’t have a touchscreen panel.
Further, press the Wi-Fi and information buttons at the same time to do the test print.
To the end, you need to start the troubleshooting procedure by connecting to the copy and black button. Now, check the wireless test report.

Mac

Initially, you need to Restart the HP Envy 5643 printer and the system.
Yet the printer shows any issue, try to Reboot the entire printer device.
Further, you need to switch OFF the desired HP Envy 5643 printer and safely unplug all the power cables from the respective ports.
Leave the system in an idle state for a few seconds.
Then, arrange the desired HP printer using the HP Manual support.
Further, try to keep the document to be scanned on the scanner glass by adjusting its sides.
Support through the smooth cloth or wipes and start the scanning procedure completely using the dust-free scanner area.
Alternatively, use the scan settings for the chosen document on the desired system device.
To the end, connect through the appropriate settings and hit the Scan button.

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HP Envy 5643 printer driver unavailable

Initially, you can use the system Programs and Features menu.
Wait for the list and connect through the HP Envy 5643 to hit the uninstall button.
Carry out using the Devices and Printers menu > HP Envy 5643 printer model.
Confirm the HP printer and right-click to the Envy 5643 and hit the delete or remove device menu.
Next, you need to choose the Driver menu and pick the driver file.
Then, use the remove button.
Connect through the settings like Properties window > Devices and Printers.
Now, you need to install the latest HP Envy 5643 driver software using the HP Official page support.
To the end, assign the print task and start the printing work.

HP Envy 5643 printer won’t connect to WiFi

Initially, you need to connect the printer to the system using any of the connectivity sources.
Try to connect the wireless router, printer, and system to a similar network.
Further, check the printer to router connection status whether it is active or not.
Meanwhile, check for the HP Envy 5643 printer’s WPS button.
Go nearby the wireless router and press the WPS button. Or else, move on with the HP Smart App.
Try to hold the power button and WPS button at the same time.
Then, press and hold the WPS button for a few seconds till you notice the active connection status.
To the end, you can start the print work by choosing the required document from the system.

HP Envy 5643 Print Jobs Stuck in Queue

Windows 10- Delete job files and restart

You will have an individual folder for each print command or when you assign the print task.
Make use of the appropriate setting and check whether the printer driver is corrupted or outdated. If required, try to delete all the running tasks and proceed.
Then, try to save the running task and delete all the printer-related history & caches.
Carry out using the options like- Start menu > Printer’s menu.
Further, utilize the next options like Services menu > Printer spooler menu.
Finally, try to restart the button and wait for the print to get the reboot process done.

MAC – Restart the router and printer

To begin with, Turn OFF the active wireless router and make sure you have removed the default cables connection.
Then, ensure whether the printer connections are appropriate and inspect whether the USB connections are removed completely.
Then, reconnect the Wi-Fi connections with the help of the HP Manual or Official page support.
Eventually, check for the Wi-Fi light whether it shows blinks or stable light.
Then, try to Restart the complete HP Envy 5643 printer and assign the print work effortlessly.

HP Envy 5643 Printer can only print black

Check for driver issue

To begin with, you need to ensure with the network and start the troubleshooting process by restarting the entire printer setup.
Utilize the next screen and look at the HP Envy 5643 printer status.
Go nearby to the printer’s control panel to choose the settings icon.
Further, you need to proceed using the options like Setup menu > Tools and Reports.
Use the Print quality report menu and carry out the provided on-screen guidelines.
Assign the print task using the HP Envy 5643 printer model.
Further, try to redirect to the installed HP Smart App and choose the print option.
To the end, try to disable the black-only options using the ink cartridge settings and assign the print work.