HP Envy 5540 Troubleshooting

Troubleshoot the HP Envy 5540 printer when it faces sudden issues. When this happens, there is no need to panic. You can follow the troubleshooting instructions for common issues. Or, you can contact us and omit the steps of following the instructions and we will provide you with guided assistance to complete troubleshooting the HP Envy 5540 printer. Contact us now for assistance.

HP Envy 5540 Offline issue

Windows 10

  1. Power up the HP Envy 5540 printer and the Windows device the printer is connected to.
  2. Open the Settings app on the HP Envy 5540 printer and choose Printers and Devices.
  3. Locate the HP Envy 5540 printer from the list and right-click to access more options.
  4. In the popup menu choose the option that indicates Set as Default.
  5. At the same time, make sure the HP Envy 5540 printer is set to work online.
  6. Make the changes and the printer will be back online and functioning normally.

Windows 7, 8

  1. Turn on the HP Envy 5540 printer and the Windows 7 and 8 devices.
  2. Move over to the device and click the Windows key and open the control panel.
  3. Choose printers and devices followed by locating the HP Envy 5540 printer from the list.
  4. Following this, right-click on the model name and set the printer as default.
  5. Apply the changes and proceed to restart the HP Envy 5540 printer.
  6. If there are further issues, check the HP Envy 5540 driver for an update.

Mac

  1. Power up the HP Envy 5540 printer and the Mac device.
  2. Ensure there is an active wireless connection for the HP Envy 5540 printer to connect.
  3. The wireless connection should be active and stable for the printer to stay online.
  4. Reboot the HP Envy 5540 printer by removing the power cord while it is turned on.
  5. Connect the printer back online after allowing it to remain idle for a few minutes.
  6. Check the drivers for an update if there are further HP Envy 5540 printer offline issues.

HP Envy 5540 scanning error

Windows

  1. Begin the process by first checking if there is a software issue with Windows.
  2. Update the Windows software if needed and continue with the other checks.
  3. Check if the printer indicates an online status. Check the wireless connection.
  4. Ensure the HP Envy 5540 scanner driver is updated. Complete it at once.
  5. Reboot the printer. Begin by first removing the power cord from the connection.

Connect it back after a few seconds and take a test scan to complete the process.

Mac

  1. Power up the HP Envy 5540 printer and check the wireless connection.
  2. Ensure the wireless connection is active and stable for commands to be sent.
  3. Find an alternate connection for the HP Envy 5540 printer to connect.
  4. Check the HP Envy 5540 scan driver. It should be updated at all times.
  5. Complete the update process or reinstall the driver if there are further issues.
  6. Contact us for assistance to complete the scanning error with the HP Envy 5540.

Get in touch with our technical team when you face any issue with your new 123.hp.com/setup and installation. Contact us for assistance with downloading and installing printer drivers in a matter of minutes.

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HP Envy 5540 printer driver unavailable

  1. Turn on the HP Envy 5540 printer and allow it to remain idle for a few minutes.
  2. Power up the device that the printer is connected to and check the driver.
  3. The HP Envy 5540 printer driver should be updated at all times. Complete the update.
  4. Following this, if there are further issues with the driver, uninstall it.
  5. Download the driver from the HP Support website and complete the installation.
  6. Connect the printer to an active wireless connection and proceed further.

HP Envy 5540 printer won’t connect to WiFi

  1. Begin the process by first checking the wireless connection for stability.
  2. The wireless connection should be active with no speed issues.
  3. Make sure the printer is placed near the wireless connection router.
  4. Following this, restart the router and reconnect the printer.
  5. If there are further issues, restart the HP Envy 5540 printer by removing the power supply.
  6. Connect the printer to the wireless connection using the WPS push button.

HP Envy 5540 Print Jobs Stuck in Queue

Windows 10- Delete job files and restart

  1. To delete the job files from the device, move over to the home screen.
  2. If there are erroneous files, ensure that they are deleted at once.
  3. Following this, locate the printer icon on the left corner of the screen.
  4. A list of print jobs will be available. Select all and delete the files.
  5. Press and hold the power button on the printer and allow it to restart.
  6. Click the Windows key, choose Restart, and complete the process.

Mac – Restart the router and printer

  1. To restart the router, move over and press and hold the power button down.
  2. Make sure all the LED lights are turned off and allow the router to stay idle.
  3. Turn on the router after a few minutes and wait for the LED lights to come back on.
  4. Move over to the printer and press and hold down the power button.
  5. This will allow the printer to be turned off for a few seconds.
  6. The HP Envy 5540 printer will power back up after some time.

HP Envy 5540 Printer can only print black

Check for driver issue

  1. There are some times the HP Envy 5540 printer prints only in black.
  2. This could be an issue caused by the HP Envy 5540 printer driver.
  3. To resolve these issues, move over to the Settings app and uninstall the driver.
  4. Move over to the HO Support website and download the HP Envy 5540 printer driver.
  5. Install the HP Envy 5540 printer driver back on the device.
  6. Connect the printer and the device and the color issue will be rectified.