HP Deskjet 2755e Troubleshooting

HP Deskjet 2755e troubleshooting is simple with the set of steps given below. Restore the normal printer functions with the troubleshooting guide. Every printer problem has a recovery solution. So, follow the result-proven troubleshooting steps and get your printer back active. Having an error-free HP Deskjet printer makes printing simple. Diagnose your printer and keep your printer away from printing issues.

HP Deskjet 2755e Offline issue

Windows 10

  • Switch on the Windows PC and go to the start menu and search devices option.
  • Now, tap on the printers and scanners menu and check if your printer is the default.
  • Choose the “Let Windows manage my default printer” option.
  • Now, you will get a list of printers. Choose your Deskjet printer model from the list.
  • Tap on the manage button and click the “Set as default” option.
  • Now, assign a print task and check if your 123 hp dj 2755e printer is online.

Windows 7, 8

  • The error is because your default driver has changed to another driver.
  • Choose the installed driver and set it as default to resolve the error.
  • Also, check whether your printer is not under offline status.
  • Go to the devices menu and tap on the devices and printers option.
  • Choose your Deskjet 2755e printer model and check if it is active.
  • Now, click on the “Set as default” option and reboot your printer.
  • Now, assign a test print job and check the 123 HP Dj 2755e printer performance.


  • Restart your HP Deskjet 2755e printer and wait for it to turn idle.
  • Check if your printer has got Wi-Fi. Else, restart the router and try again.
  • Close all the ongoing activities on the network.
  • Remove the power cord from the router and stay null for 10 seconds.
  • Reconnect the power cord and wait for the router to turn on.
  • Check if the internet activity light is glowing before you proceed.
  • Now, reboot your MAC PC and wait until your PC turns idle.
  • Click on the Apple icon of your MAC PC and pick the system preferences option.
  • Now, go to the printers and scanners menu and open the list of printers.
  • Choose your printer model and tap on the open print queue menu.
  • If your printer is not on the list, there is a network failure.
  • Now, stop troubleshooting and follow the document to affix the printer to Wi-Fi.
  • If your printer is on the list, assume a network connection is available.
  • Now, assign test print tasks to your HP Deskjet 2755e printer.

HP Deskjet 2755e scanning error


  • Software or connection issues can refrain your printer from scanning at ease.
  • Check whether your printer is active and the Wi-Fi light is glowing.
  • If the Wi-Fi light is not stable, connect your printer to Wi-Fi.
  • Now, get a wireless network report by using the following steps.
  • Tap on the wireless menu and click the setup icon.
  • Go to the print reports menu and tap on the wireless test report.
  • If your printer does not have a control panel, press the Wi-Fi button.
  • Press and hold the Wi-Fi and information button at the same time.
  • Now, click on the start copy black button to get the wireless test report.


  • Restart your HP Deskjet 2755e printer and the computer system.
  • If your computer has errors, shut down your PC and continue.
  • Now, shut down your HP Deskjet 2755e printer and remove the power cord.
  • Reboot your PC and wait until your MAC PC turns on and becomes idle.
  • Now, reconnect the power cord to your printer and switch on your printer.
  • Now, go to your computer and assign a scan task to your printer.
  • Place your file on the scanning glass and continue to scan.
  • Do all the scan settings of your choice. Now, pick a scan format and the destination.
  • Click on the scan button and get an error-free scan result.

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HP Deskjet 2755e printer driver unavailable

  • Go to your PC and land on the programs and features menu.
  • Select your HP Deskjet printer model and click on the uninstall button.
  • Now, open the devices and printers menu and look for your HP printer model.
  • Right-click on your printer and tap on the delete or remove device menu.
  • Now, click on the driver menu and search for your HP Deskjet printer driver.
  • Click on your printer driver and tap on the remove button.
  • Now, click ok on the properties window and choose devices and printers.
  • Now, restart your PC and install the latest HP Deskjet 2755e driver.
  • Add your printer model to the PC and assign a test print task.

HP Deskjet 2755e Won’t Connect to WiFi

  • Check if the PC or mobile device you use is compatible with the printer.
  • Now, look at whether the PC, mobile device, and router are active.
  • Check whether your printer, PC, and mobile device share the same WiFi.
  • Switch on your printer and place it near the computer and within the network area.
  • Now, check if your HP Deskjet 2755e printer has a WPS button.
  • Check if your router also has the WPS button. Else, do it using an HP Smart App.
  • Press and hold the power button and WPS button¬†of the printer.
  • Now, check if there is a WPS button on the router near your printer. Press the button for 5 seconds.
  • Set up wireless connectivity at ease and continue to print online.

HP Deskjet 2755e Print Jobs Stuck in Queue

HP Deskjet 2755e Printer can only print black

  • Check if your printer is multifunctional, now take a test color copy.
  • Else, take a self-print test using the steps given below.
  • Go to your printer and tap on the settings icon.
  • Choose the setup menu and click on the tools and reports option.
  • Now, choose the print quality report menu. Follow the steps below if your printer is not a touchscreen device.
  • Click on the print a test page menu and enter your Dj 2755e printer model.
  • If you have the HP Smart App, open the App, and click on your printer icon.
  • Search printer reports and click on the print quality reports menu.

Windows 10- Delete job files and restart

  • On assigning a print task, a file will generate on Windows.
  • If you find an error in the file, delete the print job and restart your printer.
  • Save your ongoing work and delete all the print jobs.
  • Now, click on the start menu and look for the printer’s menu.
  • Now, go to the services menu and tap on the printer spooler menu.
  • Tap on the restart button and wait for your Windows PC to reboot.

MAC – Restart the router and printer

  • Switch off the router by removing the power cord or tapping the power button.
  • Switch off the printer and check if no USB or Ethernet cable is in contact.
  • You can connect your printer to Wi-Fi with a USB or Ethernet connection.
  • Reconnect the power cord to the router and switch on the router.
  • Now, check if the internet activity light is glowing without fluctuations.
  • Now, switch on your Deskjet 2755e printer and continue to print.