HP Deskjet 2755e Troubleshooting

HP Deskjet 2755e troubleshooting is simple with the set of steps given below. Restore the normal printer functions with the troubleshooting guide. Every printer problem has a recovery solution. So, follow the result-proven troubleshooting steps and get your printer back active. Having an error-free HP Deskjet printer makes printing simple. Diagnose your printer and keep your printer away from printing issues.

HP Deskjet 2755e Offline issue

Windows 10

Switch on the Windows PC and go to the start menu and search devices option.
Now, tap on the printers and scanners menu and check if your printer is the default.
Choose the “Let Windows manage my default printer” option.
Now, you will get a list of printers. Choose your Deskjet printer model from the list.
Tap on the manage button and click the “Set as default” option.
Now, assign a print task and check if your 123 hp dj 2755e printer is online.

Windows 7, 8

The error is because your default driver has changed to another driver.
Choose the installed driver and set it as default to resolve the error.
Also, check whether your printer is not under offline status.
Go to the devices menu and tap on the devices and printers option.
Choose your Deskjet 2755e printer model and check if it is active.
Now, click on the “Set as default” option and reboot your printer.
Now, assign a test print job and check the 123 HP Dj 2755e printer performance.

Mac

Restart your HP Deskjet 2755e printer and wait for it to turn idle.
Check if your printer has got Wi-Fi. Else, restart the router and try again.
Close all the ongoing activities on the network.
Remove the power cord from the router and stay null for 10 seconds.
Reconnect the power cord and wait for the router to turn on.
Check if the internet activity light is glowing before you proceed.
Now, reboot your MAC PC and wait until your PC turns idle.
Click on the Apple icon of your MAC PC and pick the system preferences option.
Now, go to the printers and scanners menu and open the list of printers.
Choose your printer model and tap on the open print queue menu.
If your printer is not on the list, there is a network failure.
Now, stop troubleshooting and follow the document to affix the printer to Wi-Fi.
If your printer is on the list, assume a network connection is available.
Now, assign test print tasks to your HP Deskjet 2755e printer.

HP Deskjet 2755e scanning error

Windows

Software or connection issues can refrain your printer from scanning at ease.
Check whether your printer is active and the Wi-Fi light is glowing.
If the Wi-Fi light is not stable, connect your printer to Wi-Fi.
Now, get a wireless network report by using the following steps.
Tap on the wireless menu and click the setup icon.
Go to the print reports menu and tap on the wireless test report.
If your printer does not have a control panel, press the Wi-Fi button.
Press and hold the Wi-Fi and information button at the same time.
Now, click on the start copy black button to get the wireless test report.

Mac

Restart your HP Deskjet 2755e printer and the computer system.
If your computer has errors, shut down your PC and continue.
Now, shut down your HP Deskjet 2755e printer and remove the power cord.
Reboot your PC and wait until your MAC PC turns on and becomes idle.
Now, reconnect the power cord to your printer and switch on your printer.
Now, go to your computer and assign a scan task to your printer.
Place your file on the scanning glass and continue to scan.
Do all the scan settings of your choice. Now, pick a scan format and the destination.
Click on the scan button and get an error-free scan result.

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HP Deskjet 2755e printer driver unavailable

Go to your PC and land on the programs and features menu.
Select your HP Deskjet printer model and click on the uninstall button.
Now, open the devices and printers menu and look for your HP printer model.
Right-click on your printer and tap on the delete or remove device menu.
Now, click on the driver menu and search for your HP Deskjet printer driver.
Click on your printer driver and tap on the remove button.
Now, click ok on the properties window and choose devices and printers.
Now, restart your PC and install the latest HP Deskjet 2755e driver.
Add your printer model to the PC and assign a test print task.

HP Deskjet 2755e Won’t Connect to WiFi

Check if the PC or mobile device you use is compatible with the printer.
Now, look at whether the PC, mobile device, and router are active.
Check whether your printer, PC, and mobile device share the same WiFi.
Switch on your printer and place it near the computer and within the network area.
Now, check if your HP Deskjet 2755e printer has a WPS button.
Check if your router also has the WPS button. Else, do it using an HP Smart App.
Press and hold the power button and WPS button of the printer.
Now, check if there is a WPS button on the router near your printer. Press the button for 5 seconds.
Set up wireless connectivity at ease and continue to print online.

HP Deskjet 2755e Print Jobs Stuck in Queue

HP Deskjet 2755e Printer can only print black

Check if your printer is multifunctional, now take a test color copy.
Else, take a self-print test using the steps given below.
Go to your printer and tap on the settings icon.
Choose the setup menu and click on the tools and reports option.
Now, choose the print quality report menu. Follow the steps below if your printer is not a touchscreen device.
Click on the print a test page menu and enter your Dj 2755e printer model.
If you have the HP Smart App, open the App, and click on your printer icon.
Search printer reports and click on the print quality reports menu.

Windows 10- Delete job files and restart

On assigning a print task, a file will generate on Windows.
If you find an error in the file, delete the print job and restart your printer.
Save your ongoing work and delete all the print jobs.
Now, click on the start menu and look for the printer’s menu.
Now, go to the services menu and tap on the printer spooler menu.
Tap on the restart button and wait for your Windows PC to reboot.

MAC – Restart the router and printer

Switch off the router by removing the power cord or tapping the power button.
Switch off the printer and check if no USB or Ethernet cable is in contact.
You can connect your printer to Wi-Fi with a USB or Ethernet connection.
Reconnect the power cord to the router and switch on the router.
Now, check if the internet activity light is glowing without fluctuations.
Now, switch on your Deskjet 2755e printer and continue to print.